The good news is that technology advancements and established risk mitigants truly do make mobile banking secure and safe. In addition, mobile banking is a great tool you can use to detect fraudulent activity because it provides an easy way to check your account on a regular basis for suspicious activity. The security measures currently in place include:
– used to confirm your identity and ensure the confidentiality of your mobile banking session, plus session will be locked out after three incorrect login attempts.
– enhanced layers of security used in the event you log in from a new device wherein identity verified through a one-time security code via a phone call or SMS (text) message or answering a series of questions obtained from public records.
– mobile banking not used in last 90 days may require stepped up authentication to enhance security.
– system uses the industry’s strongest 128-bit SSL encryption standards to protect the transmission of data.
– used to protect programs from any unauthorized malicious intrusion.
– function is enabled when mobile device is not being utilized or you forget to log out.
– no confidential customer or account data such as account numbers (that are masked) is ever stored on your mobile device, and sensitive information is not sent via text messages.
– service can be immediately disabled by either going to the Mobile Banking Center in online banking and disabling or removing your device, contacting our bank, or calling your mobile service provider to stop the service.
– can only transfer funds between Bank of Central Florida accounts and pay existing bill payees within mobile banking (new payees are set up only within online banking bill pay).
– in the rare event of an unauthorized transaction, certain protections are in place for consumers as long as reported to the bank within 60 days of receiving your statement showing unauthorized activity. The likelihood of fraud is no greater than using your online banking, but keeping in mind that you should use the same best practices that you follow when browsing the Internet or accessing email from your PC.
South Lakeland (Headquarters)
5015 South Florida Ave.,
Lakeland, FL 33813
724 South Florida Ave.,
Lakeland, FL 33801
1000 Legion Place, Suite 1200
Orlando, FL 32801
Your privacy is very important to us. We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.
You are leaving Bank of Central Florida's Web site and linking to a third party site. Please be advised that you will then link to a Web site hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of Bank of Central Florida. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. Bank of Central Florida assumes no liability for the content, information, security, policies or transactions provided by these other sites.