Our focus is on our clients and providing them with the highest level of client attention. We believe we must make ourselves available to our clients and respond in a way that leads to their satisfaction. Our clients are both internal employees and external clients. Our goal is to have the highest client satisfaction possible.
We are solution oriented focusing on how to best accommodate client needs. We continually look for ways to assist our clients in providing innovative alternatives that other institutions would not think of trying.
We believe in working as a team to best serve our clients. In that effort, we will resolve issues within our team at the peer level, thus providing more efficient service to the client and each other.
We strive to be self managed by holding ourselves accountable for our work and productivity. We believe that the bank should set the vision and the employees find the way to implement that vision.
We care about each other, our clients, and our community. We strive to be good co-workers and corporate citizens in the communities we serve. We trust each other and we bring a positive attitude to work each day.
South Lakeland (Headquarters)
5015 South Florida Ave.,
Lakeland, FL 33813
724 South Florida Ave.,
Lakeland, FL 33801
1000 Legion Place, Suite 1200
Orlando, FL 32801
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