Our focus is on our clients and providing them with the highest level of client attention. We believe we must make ourselves available to our clients and respond in a way that leads to their satisfaction. Our clients are both internal employees and external clients. Our goal is to have the highest client satisfaction possible.
We are solution oriented focusing on how to best accommodate client needs. We continually look for ways to assist our clients in providing innovative alternatives that other institutions would not think of trying.
We believe in working as a team to best serve our clients. In that effort, we will resolve issues within our team at the peer level, thus providing more efficient service to the client and each other.
We strive to be self managed by holding ourselves accountable for our work and productivity. We believe that the bank should set the vision and the employees find the way to implement that vision.
We care about each other, our clients, and our community. We strive to be good co-workers and corporate citizens in the communities we serve. We trust each other and we bring a positive attitude to work each day.
The Bank of Central Florida Executive and Leadership Teams have been charged with three priorities at the bank: Growth, the Client Journey, and Our People.
As we expand into new markets from 2020 to 2025, our vision is to deliver the highest level of service, remaining innovative and action-oriented. We are committed to shaping our behaviors around our core values; in the same way, our objectives over the years will be guided by growth, our client journey, and our people.