“Let’s make it happen,” said Paul Noris, CEO of Bank of Central Florida. Those were words Sonji Coney, CEO of Coney Funeral Homes, did not expect to hear as she shared some of the challenges she and her business were facing. This was the perfect example of what the term “relationship banking” means: sitting down with a Commercial Banker and CEO of a bank, laying everything out on the table and asking about financing options with someone you trust.
Starting her business at the age of 20, Sonji had worked hard over the years in Lakeland. She was involved in the community and had been in the same Leadership program as Paul through the local Chamber of Commerce. After some time had passed, her business needed an experienced Banker. She thought about who she knew at a bank and someone she could trust. Having already known Paul from serving in the community, she called him up and asked if she could share her story. Having that relationship with a Banker was life-changing.
“So many people depended on us in the community. Our love for the community was transparent, and people saw it. It is why we continued to push forward and do what we do. Knowing how Paul was invested in the community, I felt like I could trust that he would understand and have our best interests at heart.” Sonji highlighted how having someone local and personal was vital in the timing of when they were looking for financial solutions.
Sonji continued to express her gratitude in saying, “That word relationship is immeasurable. Personalization is what got us. Bank of Central Florida has had personalization all the way from the top-down. It’s nice to know that someone on the other end of the line will answer the phone or call us back. Dealing with other banks, we had niceties. Dealings with Bank of Central Florida are that of excellence.”
Coney Funeral Home is currently expanding and will be opening an additional location so they can better serve the community with greater capacity.
“Without the team at Bank of Central Florida, we would not be where we are today,” said Sonji.
5015 South Florida Ave.,
Lakeland, FL 33813
724 South Florida Ave.,
Lakeland, FL 33801
1000 Legion Place, Suite 1200
Orlando, FL 32801
Your privacy is very important to us. We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.
You are leaving Bank of Central Florida's Web site and linking to a third party site. Please be advised that you will then link to a Web site hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of Bank of Central Florida. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. Bank of Central Florida assumes no liability for the content, information, security, policies or transactions provided by these other sites.